Yes, we publish most of the products we sell, so we have a good supply on hand.

Yes, we offer volume discounts on orders of ten or more of a single title or series on books published by Connections Publishing as follows:

10 – 49 books | 5 – 9 multi-media products | 5% discount
50 – 99 books | 10 – 49 multi-media products | 10% discount
100 – 199 books | 50 – 99 multi-media products | 15% discount
over 200 books | over 100 multi-media products | 20% discount

Let us know that Dr. Davies or Sandra Herbst is working with your group and any books purchased for your session will be invoiced at the next discount level. For example: if you purchase 50 copies of a single title or series to distribute to your group, you will receive a 15% discount instead of the usual 10%.

Bookstores who pay for their products in advance will receive a 20% discount on orders of 10-49 books or 5-9 multi-media products, and a 25% discount on orders of 50 or more books or 10 or more multi-media products. If you purchase an entire box of books, you will receive a 40% discount (contact us for actual numbers in a box). These sales are final – we will not accept returns if special discounts have been received.

Your order will generally leave our site within two business days of our receiving it.

• Within the continental US and Canada -$10.00 or 10% of your total purchase (excluding taxes) – whichever is greater
• Hawaii and Alaska – $12.00 or 12% of your total purchase – whichever is greater
• International – please contact us for specific rates

We will ship by post or courier, depending on the situation. Generally we will ship by whatever means is quickest, given the available funds.

You should receive your order within a week to ten days if you live near the west coast. If you live near the east coast, it may take up to three weeks.

Of course, we would be happy to ship them faster at an additional cost.

Returns will be accepted within thirty days of the original shipment. The returned product must be in re-saleable condition.

Customers will be responsible for shipping, duties, and brokerage fees (where applicable) on any items being returned. In addition, we will levy a 20% restocking fee on the non-discounted price of the returned items.

Customers from outside Canada are asked to call our office at 1-800-603-9888 to arrange for returns. We will be able to help you ship the items in a way that will minimize your cost.

If volume discounts have been applied to the original order, an adjustment will be made to make your final discount compatible with the revised total after returns.

Refunds will be made by credit note to the customer’s account, unless we are requested, in writing, to issue and remit a cheque.

As long as you are the original purchaser of the product, you may copy these materials for your own use.

We consider each of these requests individually. Please contact editor@connect2learning.com with the details of your request.

Sorry, but we must say no. Because we take pride in providing timely and current materials, we are constantly revising and changing our video. The only way we can maintain our high standards is to retain control over these video resources.